Effective Date: April 2, 2025
Contact Email: info@memehoard.pro
memehoard.pro (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR), Strong Customer Authentication (SCA), and Payment Services Directive 2 (PSD2).
1. Data Controller
memehoard.pro is the Data Controller of your personal data under GDPR. For any inquiries or to exercise your rights, contact us at info@memehoard.pro.
2. Data We Collect
2.1 Personal Information
- Full name
- Email address
- Billing address
- Payment information (processed securely via third-party services)
- IP address
- Account credentials (hashed and stored securely)
2.2 Usage Data
- Pages visited
- Time spent on the platform
- Actions taken (e.g., purchases, uploads)
2.3 Cookies and Tracking Technologies
We use cookies to:
- Enable core functionality
- Understand user behavior
- Improve performance and personalization
You may disable cookies in your browser settings, but this may affect platform functionality.
3. Legal Basis for Processing (GDPR Article 6)
We process your data on the following legal grounds:
- Consent – when you sign up or opt in to marketing.
- Contract – to fulfill your transactions.
- Legal Obligation – to comply with financial and tax laws.
- Legitimate Interests – to improve services and ensure platform security.
4. How We Use Your Information
4.1 For Customers
- To create and manage your account
- To process purchases securely
- To send transaction confirmations and notifications
4.2 For Sellers
- To list and manage your memes
- To calculate and disburse payments
- To verify ownership of uploaded content
4.3 Communication
- Service-related notifications
- Marketing emails (only with explicit consent)
You may unsubscribe from marketing emails at any time.
5. Payment & SCA / PSD2 Compliance
All payment transactions are processed through secure third-party providers (e.g., Stripe, PayPal) that comply with:
- SCA (Strong Customer Authentication) for verification
- PSD2 to ensure secure electronic payments and fraud protection
We do not store your full payment details on our servers.
6. Data Sharing
We do not sell or rent your personal information.
We may share your data with:
- Payment processors
- Analytics providers (e.g., Google Analytics)
- Legal authorities when required by law
All third parties are contractually bound to comply with data protection laws and only process data as instructed.
7. Data Retention
We retain your data:
- For as long as your account is active
- As required by tax or regulatory laws (usually up to 7 years)
- Until you request deletion, unless restricted by law
8. Your Rights (Under GDPR)
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Port your data to another service
- Withdraw consent at any time
To exercise your rights, email info@memehoard.pro.
9. Data Security
We implement appropriate technical and organizational measures to:
- Encrypt sensitive data
- Protect against unauthorized access
- Monitor for and respond to data breaches
In the event of a data breach, we will notify affected users and authorities within 72 hours, as required by GDPR.
10. International Data Transfers
We may process data outside the EEA using services that comply with GDPR-approved safeguards, including Standard Contractual Clauses (SCCs).
11. Children’s Privacy
The Platform is not intended for users under 18 years old. We do not knowingly collect personal data from children.
12. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be communicated via the Platform or email. Continued use after changes indicates acceptance of the updated terms.
